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Reading lists: Developing Services for Customers


Reading lists: Developing Services for Customers

Reading list titles for this module

These items are part of your institution's official Reading Lists - you can use your funds to purchase these.

 
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Consumer Behaviour
CONSUMER BEHAVIOUR

Sethna, Zubin; Blythe, Jim

£36.79
Importance not set by tutor
Service Design: From Insight to Implementation
£32.79
£27.99
Importance not set by tutor

Ten Principles Behind Great Customer Experiences, The
£16.00
£12.00
Importance not set by tutor

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