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eBusiness & eCommerce: Managing the Digital Value Chain


eBusiness & eCommerce: Managing the Digital Value Chain

Paperback by Meier, Andreas; Gosselin, Elizabeth; Stormer, Henrik

eBusiness & eCommerce: Managing the Digital Value Chain

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£51.99

ISBN:
9783642100390
Publication Date:
19 Oct 2010
Language:
English
Publisher:
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:
Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Pages:
222 pages
Format:
Paperback
For delivery:
Estimated despatch 28 May - 2 Jun 2024
eBusiness & eCommerce: Managing the Digital Value Chain

Description

This textbook focuses on the members of the digital value chain of eBusiness and eCommerce and dedicates a separate chapter to each member part: eProducts & eServices, eProcurement, eMarketing, eContracting, eDistribution, ePayment, as well as eCustomer Relationship Management. In addition to business models and business webs, digital procurement and marketing processes are likewise addressed such as electronic negotiation processes, security questions with digital signatures, as well as electronic supplier relationship management and customer relationship management. The topics are described based on explicit procedures and descriptive examples of application. The gradual set-up of an electronic Webshop for DVD's serves as a continuous case study. The book is directed towards students of economics at universities and technical colleges; it is also suitable for executives, project leaders, and company experts who deal with the digital value chain.

Contents

eBusiness Framework.- eProducts and eServices.- eProcurement.- eMarketing.- eContracting.- eDistribution.- ePayment.- eCustomer Relationship Management.- mBusiness.- eSociety.

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