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Contents

Introduction Rabbi Stephen B. Roberts, MBA, MHL, BCJC PART I: Theology of Spiritual / Pastoral Care 1. Creating a Personal Theology to Do Spiritual / Pastoral Care Rev. Dr. Martha R. Jacobs, MDiv, DMin, BCC 2. Creating a Personal Theology to Do Spiritual / Pastoral Care Rev. David B. Plummer, BCC, LMFT PART II: The Process of Spiritual / Pastoral Care 3. The Process of Spiritual / Pastoral Care: A General Theory for Providing Spiritual / Pastoral Care Using Palliative Care as a Paradigm Rev. George Handzo, MDiv, BCC, CSSBB 4. Assessments Chaplain D. W. Donovan, MA, MS, BCC 5. Creating and Implementing a Spiritual / Pastoral Care Plan Rabbi Stephen B. Roberts, MBA, MHL, BCJC; Chaplain D. W. Donovan, MA, MS, BCC; and Rev. George Handzo, MDiv, BCC, CSSBB 6. Chaplains and Charting Rabbi H. Rafael Goldstein, BCJC 7. Foundational Listening and Responding Skills Rev. Robert A. Kidd, MDiv, BCC 8. Prayer and Ritual Chaplain Gerald L. Jones, MA, BCC, ACPE Supervisor 9. Counseling and Interventions Rev. Dr. Willard W. C. Ashley, Sr., MDiv, DMin, DH 10. Inspiring Hope: Confronting Fear, Guilt, and Shame in Spiritual / Pastoral Care Rev. Dr. Glenn A. Robitaille, RPC, MPCP, CPP 11. Life Review Rev. Nancy Osborne, MDiv, ACPE Supervisor 12. End-of-Life Chaplaincy Care Rev. Brian Hughes, MDiv, BCC 13. Ethics and the Care of the Sick: An Overview for Professional Chaplains and Other Spiritual / Pastoral Care Providers Dr. Nancy Berlinger, PhD, MDiv 14. Spirituality Groups Rev. Lynne M. Mikulak, MDiv, MSW, BCC, ACPE Supervisor 15. Spiritual Care of Staff Rev. Robin C. Brown-Haithco, MDiv, ACPE Supervisor 16. Gender Issues in Pastoral Care Bishop Dr. Teresa E. Snorton, MDiv, DMin, BCC, ACPE Supervisor 17. Working with Community Religious Resources Rev. Marcia Marino, DMin, BCC 18. Transdisciplinary Relationships Chaplain Linda F. Piotrowski, MTS, BCC PART III: Spiritual / Pastoral Care with Special Populations 19. Spiritual / Pastoral Care in Worlds Beyond: Ministry to International and Immigrant Patients Rev. Yoke Lye Kwong, BCC, ACPE Supervisor 20. Pediatric Chaplaincy Rev. Dr. Dane R. Sommer, MDiv, DMin, BCC 21. Behavioral Health Rev. Michele J. Guest Lowery, MDiv, BCC 22. Gay, Lesbian, Bisexual, and Transgendered (GLBT) People Rev. Nancy K. Anderson, ACPE Supervisor, and Rev. Jo Clare Wilson, ACPE Supervisor 23. Spiritual / Pastoral Care with People with Disabilities and Their Families Rev. Bill Gaventa, MDiv 24. Chronic Illness Rabbi Zahara Davidowitz-Farkas, MHL, BCJC, CPSP Diplomate Supervisor 25. Complicated Grief: Exploring Arresting Grief and Survival Grief in Spiritual / Pastoral Care Chaplain Timothy G. Serban, MA, BCC PART IV: The Infrastructure of Spiritual / Pastoral Care 26. Strategic Planning: A Basis for All Infrastructure Development and Growth within Spiritual / Pastoral Care Rev. W. L. (Bill) Bross, MDiv, BCC, and Paula DeAngelo, MS, Senior OD Consultant 27. Outcome Oriented Chaplaincy: Intentional Caring Rev. Brent Peery, DMin, BCC 28. Referral Plans: Developing and Implementing Tactical Plans Regarding Who Chaplains Should Visit Rabbi Stephen B. Roberts, MBA, MHL, BCJC; Rev. Sue Wintz, MDiv, BCC; and Rev. George Handzo, MDiv, BCC, CSSBB 29. Quality Improvement: A Chaplaincy Priority Rev. Jon Overvold, MDiv, BCC 30. Health Care Chaplaincy as a Research-Informed Profession Dr. George Fitchett, DMin, PhD, BCC, ACPE Supervisor, and Chaplain Dr. Daniel Grossoehme, DMin, BCC 31. Cultural Competencies Sr. Norma Gutierrez, BA, BCC 32. Sacred Space Rev. Curtis W. Hart, MDiv, BCC, CPSP Diplomate Supervisor 33. Blessings of a Mixed Population: Institutional Prayer in Multifaith Communities Rabbi Dr. Shira Stern, MHL, DMin, BCJC Index

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